ZienerUSA Frequently Asked Questions


**Attention International Buyers***
Shipping prices are applicable to the 48 contiguous states only. If your order is being shipped outside the 48 contiguous states, we will contact you with the exact shipping charges before we ship your order. You will be charged the US shipping price at checkout.


***Overnight Shipping***
We make every effort to ship orders in 3 to 4 days. We ship via United States Postal Service which normally takes 2 to 3 business days, within the United States.  If you would like to be guaranteed overnight shipping, please select the option below and it will be added to your order. Please note that Overnight shipping is not "Same Day Shipping"....we will make every effort to ship overnight shipping orders within 24 hours. Please make sure where you live that the Post Office accepts overnight deliveries...some remote areas do not accept overnight delivery. Overnight shipping is only available in the United States.
Overnight Shipping - $15.00


SHIPPING:

 Our shipping cost is based on how much you spend: up to $65.00=$8.00; $65.01 to $199.99=$10.00; $200.00 to $300.00=$15.00; $300.01 and higher=$20.00

Returns:
ZienerUSA wants to insure your 100% satisfaction. Since we provide you with excellent photos of each style and color we will take any item back for a full exchange or full refund. All tags must still be attached to the product. Any product returned without tags will be returned to the customer and no refund will be issued. Please Contact Us for return shipping information.



 In the event of an exchange you will be liable for shipping costs back to ZienerUSA and for us to send you an item back.